For in-lab help Lab Technicians will be available at all times. The Technicians will provide
basic assistance in machine operation, printing, etc. Lab Technicians will be on duty during
classes or presentations to assist with equipment problems. If there is no lab technician during
normal business hours, please contact the
Office of Academic, Research, and Administrative Technology
at the Mandel School for someone to assist you.
Training
Lab Technicians will provide help to all computer lab users; however, they will not do the
work for you. Lab Technicians do not provide training or instruction on specific software programs.
Students are encouraged to take advantage of the free computer training classes offered by Case
thru the
CaseLearns
program.
Personal Computer Help
If you have a computer problem unrelated to the Harris Library Lab computers or the MSASS
staff and faculty computers, please call 368-HELP, or visit
their webpage.
What kind of a computer should I buy?
The computer recommendations
provided by the
Office of Academic, Research, and Administrative Technology
at the Mandel School may be useful to you.
Are there other computer labs on campus available for use?
Yes!
Click here for a list of campus computer labs
.
